My 36 is more than just an online casino platform — we are a community of Malaysian players who share a passion for entertainment that is fun, fair, and safe. Get to know us better.
Who We Are
There are plenty of online casino platforms out there. But when Malaysian players are asked which one truly understands their needs, the answer often points to my 36. Not because we are the oldest or largest company in the world, but because we were built with one clear goal: to be the most trusted online entertainment platform for Malaysians.
The my 36 journey began over five years ago when a group of people passionate about technology and digital entertainment decided to build something different. They saw a significant gap between what foreign platforms offered and what local players actually needed – including language, payment methods, preferred game types and a level of customer support that was truly responsive.
The result is my 36 – a platform that understands players in Kuala Lumpur, Johor Bahru, Kota Kinabalu and Kuching each have their own tastes and needs. From the interface language to deposit methods like Touch 'n Go eWallet and DuitNow, every aspect of my 36 is designed with Malaysian players in mind.
"We don't want to be the biggest platform in the world. We want to be the most trusted platform in Malaysia."
— The my 36 Founding TeamOur Advantages
These are not empty claims – they are commitments we uphold every single day in serving our loyal players.
Mission & Vision
Every decision the my 36 team makes – from the games we add and the promotions we plan, to how we handle player complaints – is guided by a clear mission and vision.
Providing the safest, fairest, and most enjoyable online entertainment platform for Malaysian players — with local language support, convenient payment methods, and high-quality games available anytime.
To become Malaysia's most trusted number-one online casino platform by 2028, with an active player community that always feels valued and protected.
Transparency in every promotion, fairness in every game, and speed in every financial transaction — these are the three pillars that build trust between my 36 and its loyal players.
Core Values
Values are not just words on paper. At my 36, these values are practised in every interaction with players, every product decision, and every policy we set.
My 36 will not offer promotions that are impossible to claim, will not hide terms in fine print, and will not slow down withdrawals without clear reason. What we promise is what we deliver.
Every product decision at my 36 starts with one question: is this good for the player? Not just good for short-term company profit, but genuinely adding value to the experience of our Malaysian players.
The world of technology and digital entertainment moves fast. my 36 is always pushing to stay ahead — adding new games, improving platform speed, and finding better ways to serve players. Today's achievements are no reason to stop striving tomorrow.
As a responsible entertainment platform, my 36 is committed to ensuring that gaming remains a healthy form of entertainment. Responsible gaming programmes, self-control tools and support for players who need help are all part of my 36's DNA.
Our History
Five years is no small feat in this fast-moving technology industry. Each year brought new challenges, but also meaningful growth and valuable lessons that shaped my 36 into what you know today.
We started this journey with a small but passionate team and one strong belief: that Malaysian players deserve better. Today, the trust of over 500,000 registered members is proof that our original vision was far more than just a dream.
Our Team
My 36 is built and operated by people who genuinely understand the digital entertainment industry and, more importantly, understand what Malaysian players actually need.
Payment Methods
One of the best decisions my 36 ever made was investing in full integration with all major Malaysian e-payment methods. Players shouldn't have to struggle to make a deposit — the process should be as simple as sending a WhatsApp message.
With my 36, you can deposit using Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay or via FPX (Maybank2u and CIMB Clicks). All methods support instant transactions – funds arrive within seconds, not hours.
For withdrawals, my 36 targets processing within 24 hours. For Platinum VIP players, withdrawals can be processed in as little as 1 hour. No hidden fees, no unreasonable withdrawal minimums.
Every deposit and withdrawal on my 36 is secured with 256-bit SSL encryption. Your card and bank account details are never stored on our servers. Your financial security is our absolute priority.
FAQ
Still have questions about my 36? This section addresses the most common things both new and existing players ask us.
support@my36.click
Over 500,000 Malaysian players have made my 36 their online entertainment platform of choice. Now it's your turn to experience the difference — fair games, fast payouts, and support that truly understands your needs.
Free to register · RM10 minimum deposit · 24/7 Malay-language support
Healthy entertainment is entertainment in control. my 36 provides self-control tools, deposit limits, loss limits, and support for players who need help. This platform is for users aged 18 and above only. If you or someone you know needs support, don't hesitate to reach out to us.